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At NFL Fan Spot, we take pride in our commitment to customer satisfaction. Whether you have questions about our doormats, need assistance with your order, or want to track a shipment, our team is ready to provide you with the support you need.
Customer Support Information
We aim to make communication as simple as possible. Please reach out to us via our official support channel:
- Store Name: NFL Fan Spot
- Legal Business Name: Arizona Doormat Manufacturer LLC
- Administrative Office: 412 Bury Ct, Rio Rico, AZ 85648, United States
- Support Email: support@nflfanspot.com
- Response Time: Typically 24–48 hours on business days.
Service Hours
Our support team operates during the following hours (following the local time of our Arizona headquarters):
- Monday – Friday: 9:00 AM – 5:00 PM (MST – Mountain Standard Time)
- Saturday – Sunday: Closed
- Public Holidays: Closed
Important: Returns Notice
- Authorized Returns Only: Our Arizona location is an administrative office and cannot process physical returns. Please do not send items to this address without prior approval.
- How to Start: If your order is damaged or incorrect, contact us at support@nflfanspot.com with your order number and photos. We will provide the specific return facility address or arrange a free replacement.
- Full Policy: For detailed information on eligibility, timelines, and refund processing, please visit our Return & Refund Policy.